Help Center
Get help with Ez.Lease: guides, FAQs, and troubleshooting.
Updated: August 2, 2025
🚀 Welcome to Ez.Lease Help
Find answers to common questions, step-by-step guides, and troubleshooting tips to help you create compliant rental documents quickly and easily.
Getting Started
Create your first document, understand credits, and pick the right template.
- Choose a state and template from Templates
- Fill the Document Wizard with property, parties, and terms
- Generate PDF or DOCX and download securely
Credits & Billing
How credits work for PDF/DOCX, purchasing packs, and expiration.
- View balance in the toolbar after login
- Each document/format uses specific credits
- Admins can manage packs in the dashboard
Troubleshooting
Common validation issues and how to resolve them.
- Ensure all required fields are filled
- Check state-specific limits for deposits/fees
- If errors persist, visit System Status
Frequently Asked Questions
How many credits do I need?
PDF generation typically uses 1-2 credits, DOCX uses 1 credit. Check your balance in the top toolbar.
Can I edit documents after generation?
DOCX files can be edited in Word. PDFs are final but you can regenerate with changes.
Are templates legally compliant?
Our templates follow state regulations, but we recommend legal review for complex situations.
Quick Tips
Save time with templates
Use our state-specific templates to ensure compliance and save hours of research.
Double-check your data
Review all fields before generating - especially dates, amounts, and legal names.
Keep records organized
Download and store your documents securely for future reference and legal compliance.
Still Need Help?
Can't find what you're looking for? Our support team is here to help you get the most out of Ez.Lease.